Welcome to Raxula LLC. We take your personal information and privacy very seriously. This Privacy Policy explains how we collect, use, and protect your personal information. By visiting this website or purchasing hiking equipment, you agree to the contents of this Privacy Policy.
I. Information Collection
When you browse the website or purchase goods, we may collect the following information:
Information you voluntarily provide, such as your name, email address, phone number, and shipping address;
Order information, such as purchased goods, payment information, and delivery information;
Technical information generated when you visit the website, such as device type, browser type, access time, and browsing history.
II. Information Use
The information we collect is primarily used for the following purposes:
Processing and completing your orders;
Arranging product delivery and after-sales service;
Improving website functionality, product quality, and user experience;
Sending you order or service-related notifications when necessary.
III. Information Protection
We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, disclosure, or misuse. Your personal information will only be used to provide you with relevant services.
IV. Information Sharing
We will not sell or rent your personal information. We may share necessary information only in the following circumstances:
To complete order delivery, we will share necessary delivery information with logistics service providers;
As required by laws and regulations or by relevant government departments.
V. Cookies and Technical Information
This website may use cookies or similar technologies to improve your browsing experience, such as recording user preferences, optimizing website functionality, or statistically analyzing access data. You can manage or disable cookies in your browser settings as needed.
VI. Third-Party Services
In some cases, we may use third-party services (such as payment services or logistics services). These service providers may process relevant information in accordance with their own privacy policies.
VII. Privacy of Minors
This website primarily provides services to adults. Minors should use this website under the guidance and consent of their guardians.
VIII. Policy Updates
We may update this Privacy Policy based on business development or legal requirements. The updated policy will be posted on this page and will take effect upon posting.
We are committed to protecting your privacy and providing you with a safe and reliable shopping experience.